We are always bringing in different kinds of merchandise and continually looking for more sourcing opportunities to expand our offerings. In other words, our inventory is ever-changing and we encourage customers to ask about the availability of specific types of merchandise because common requests influence our sourcing! However, there are also certain types of merchandise we bring in on a regular basis for our customers who are interested in making routine purchases. These types of pallets are indicated below.
We require in-person payment and pickup for all merchandise. We do not accept remote payment and we do not offer shipping on a per-pallet basis. These services would introduce logistical issues that complicate the transaction and require more resources, in effect increasing prices and the likelihood of a negative customer experience. Remote payment and shipping arrangements are currently only offered for purchases of entire truckloads. These services may be made available on a per-pallet basis in the future provided: (1) There is enough customer demand. (2) We can ensure a positive customer experience standard through careful consideration of how to address the logistic issues associated with these services.
We understand this can be seen as an inconvenience for some, but we know our customers appreciate the savings and protections these policies afford! Once purchased, we will wrap up the pallet(s) to secure the contents and will load the pallet(s) onto your truck bed or trailer with our on-site forklift. Customers are required to secure the pallet itself to the truck bed or trailer. We cannot allow customers to tear down a pallet onsite to load into the cabins of personal vehicles because of the time and space required to do so.
We liquidate big name brick and mortar box stores and popular ecommerce sites. We prefer to purchase smaller items, generally no bigger than a piece of household furniture. The nature of the merchandise we bring in is dependent on the merchant, processing facility, liquidation style, and season.
We usually bring truckloads into our warehouse with the primary intention of acquiring individually sellable inventory items. We do this by pulling one pallet at a time away from a shipment to break down and sort through, leaving the other pallets untouched and available for sale. Every item in a pallet is separated to sell online, sell in our store, liquidate in bulk, or thrown away. We think of the stock we find for our store in two broad classifications, name brand merchandise and essentials (like daily use items and staples), but we separate the stock more specifically based on the categories listed on our Merchandise page. It is here that you can get an idea of what type of merchandise you might expect in a pallet you purchase from us. After all, we work from the same truck deliveries!
We do not cherry pick pallets, not only is it dishonest and bad for business, but we would have to go out of our way to do it! We hold honesty and transparency in the highest esteem within our business, which is to say that the only thought that crosses our mind on the matter is how to corroborate our conduct. To that end, one of the reasons we require payment and pickup at our warehouse is to give potential customers an opportunity to see our operation and ask us anything they want in order to gather their own opinion of our morals, motives, and merchandise. The truth is that we genuinely want our pallet customers to be happy, which is why we use a sales structure that is mutually beneficial for buyer and seller. In addition to our emphasis on consumer education, our low margin markup pricing reduces the profit threshold for our customers, increasing the likelihood of success and return business, which is something a low margin seller like ourselves must trust to happen in order to match or exceed the profitability of high margin approaches. Our profits are tied to our customer’s satisfaction, anything that threatens our customer’s satisfaction also threatens our profits, which is something we state in order to provide peace of mind and purchase confidence for our customers!